10 Easy-to-Use FRP Bypass Tools for Unlocking Google Accounts On Realme 12 Pro+ 5G

FRP, popularly known as the Factory Reset Protection program, is an additional data protection feature for all Android users. As per the FRP feature, in any unfortunate event wherein you lose the Realme 12 Pro+ 5G device or if any unauthorized person tries to reset it, the Realme 12 Pro+ 5G device will require the Google Account ID and password to be fed in. So, this program is designed to curb the chances of theft and other fraudulent activities.

However, it was found that the FRP feature comes out as trouble for those who somehow forget their Google Account ID/ password, or who have purchased a second-hand phone either online or via some third-party source. Hence, it is important to know how to bypass a Google Account. Below mentioned are the Top 10 FRP tools to bypass Google accounts.

Tool 1: Android FRP Bypass Helper - Dr.Fone - Screen Unlock (Android OS 2.1 or later)

Dr.Fone - Screen Unlock can help you bypass your Google account and enter into your device’s home screen with ease. No matter whether you can’t get the Google account from previous sellers, or just forgot the PIN. In just 5 minutes, your Google FRP lock can be removed.

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Features

• Available for Samsung/Xiaomi/Readmi/OPPO/Realme/Vivo devices.
• It provides a useful guide.
• Dr.Fone - Screen Unlock can reactivate the lock removers

Price: ＄39.95/year, Go and check Dr.Fone –Screen Unlock.

Pros:

• a. Easy to use with detailed guide including video guide.
• b. Only need a few minutes to complete.
• c. It is also useful for users who do not know their mobile phone model.
• d. It is safe and convenient.

Cons:

A little pricey, but worth it.

You can easily download it from Dr.Fone’s official website within one minute and use it with our detailed instructions. Even if you don’t know the specific model of your Samsung device, Dr.Fone - Screen Unlock will provide you with quality service and assistance. Check the bypass FRP lock guide in detail to help you disable your Google account on your Android smartphone.

Dr.Fone - Screen Unlock (Android)

Bypass Android FRP Lock without Google Account or a PIN Code.

• It is helpful even though you don’t know the OS version of your Samsung.
• Only remove the lock screen, no data loss at all.
• No tech knowledge asked, everybody, can handle it.
• Work also for Xiaomi, Redmi, Oppo, Realme, Vivo devices.

4,926,978 people have downloaded it

Tool 2: Samsung Reactivation/FRP Lock Removal Service

Samsung Reactivation/FRP unlocking service can solve your FRP issue through an online service. With this, you only need to enter your phone details to get the unique user ID and password. The staff will contact and help you to bypass the Google FRP lock on your Samsung devices within 24-72 hours.

Features

• Unlock most Samsung FRP locks, not limited to the version of Android.
• Huaman service only, solve the problem with the help of staff.

 Go and check  Samsung Reactivation/FRP unlocking service

Pros:

• It provides online service - no confusing video tutorials and no risky software to download.
• No tech knowledge is required. Everybody can handle it.
• Issues will be solved within 24-72 hours.

Cons:

• It supports Samsung phones only now.
• It takes a long time to wait.

Tool 3: FRP/Google Account Bypass and Flashing Tool

One of the best tools that cover almost all the latest versions of Android phones. This tool is quite easy to use.

Features

• Works for Samsung, HTC, MTK, MI, QUALCOMM, SPD, and many more devices.
• This tool is for all the latest device versions.
• The old version of SP Flash is also covered by this tool.

 Go and check  FRP/Google Account Bypass and Flashing Tool

Price: Free

Pros: Work for almost all the versions of Android phones.

Cons: Currently not tested with Android versions 5.1.1 and 6.0.1.

Tool 4: FRP Bypass Solutions

FRP Bypass Solutions is tested and updated for the process of bypassing Google verification if you forget the credentials of your account.

Features

• It works with all Android devices such as Moto series, LG, ZTE, HUAWEI, Vodafone, Samsung, Lenovo, HISENSE, XPERIA, and lots more.
• It covers the latest versions and the team keeps it updated.
• It is a useful tool for Samsung Galaxy S8.

 Go and check  FRP Bypass Solutions

Price: $7.00

Pros: The tool has been tested and verified to work for Android 7.0 and 7.1.

Cons: You need to purchase the tool to use all its features.

Tool 5: D&G Password Unlocker

D&G unlocker tool assists you in step by step and comprehensive way to unlock your Android phones. It can help Android users to remove FRP restrictions from their mobiles and tablets in a few seconds. The program will work for major brands including Samsung, Lenovo, Motorola, Xiaomi, Huawei, HTC, and Yuphoria.

Features

• It is compatible with Windows 7, 8, 10, XP, and Vista.
• It supports Samsung, Motorola, Huawei, HTC, Lenovo, Xiaomi, and Euphoria.

 Go and check  D&G Password Unlocker

Price: Free

Pros: Provides free setup for Windows.

Cons: There are no details available for LG devices.

Tool 6: Pangu FRP Bypass tool for Remove 2017

The processing time is just about 10 minutes. This facility is for the Authorized Google account owner. With this tool, the FRP lock will get removed.

Features

• This tool works for All Samsung, Motorola, Micromax, Lenovo, MTK, and SPD devices.
•  Lollipop 5.1, Marshmallow 6.1, Nougat 7.0 and 7.1.2, and Oreo 8.0.

 Go and check  D&G Password Unlocker

Price: Free

Pros: Works well with all Samsung and other devices.

Cons: The tool requires you to use an OTG cable with a pen drive or a computer.

Tool 7: FRP lock Google Verification Bypass Tool Software

This is a kind of software program that is innovative and through this unlocker tool, additional protection for the Android devices can get bypassed.

Features

It works for HTC, Samsung devices, Motorola, Huawei, Lenovo, OPPO, LG, Alcatel, Xiaomi, Sony, and other Android devices.

 Go and check  FRP lock Google Verification Bypass

Price: Free

Pros:

• Works well for almost all Android devices and unblocks any Android phone with a Reactivation Lock error.
• It is 100% free.
• Also, it works for higher Android versions from 5.1.1 – 6.0 to 7.1.

Cons: To Apply this method you need a Wi-Fi connection or a micro USB cable.

Tool 8: Samsung FRP Helper V.0.2 FRP Removal Tools

Samsung FRP tool uses the ADB feature to Bypass the FRP verification process.

Features

• This tool has an easy and interactive GUI.
• It comes with a detailed guide.

 Go and check  Samsung FRP Helper V.0.2 FRP Removal

Price: Free

Pros: Easy to use and comes with a guide.

Cons:

• It does not work with other models besides Samsung.
• Combination firmware is required to run this software.

Tool 9: GSM Flasher ADB Bypass FRP Tool

GSM flasher uses an easy and accessible way to bypass an Android device’s lock through a USB cable. The downloading, as well as the complete setup, takes a few minutes. Also, ADB (Android debug bridge) helps you to have to communicate with your device.

Features

• a. GSM flasher software setup is easy to use.
• It works with all OS types.
• A pattern lock removal facility is also available.
• This file can be used for the reactivation of lock removers.

 Go and check  GSM Flasher ADB Bypass FRP

Price: Free

Pros: It can be used for all types of Android devices.

Cons: Can also act as a reactivator for lock removers.

Tool 10: FRP Bypass APK Download Samsung for Android

FRP Bypass helps to overcome the security feature of the Realme 12 Pro+ 5G device so that you can easily bypass the Google Account verification process. As per user ratings, FRP Bypass APK has 4.1 Stars.

Features

• A useful tool for Samsung Galaxy devices.
• Download and use it for free.
• You can also share this tool with your friends and family.

 Go and check  FRP Bypass APK Download Samsung for Android

Price: Free

Pros:

If you have forgotten your Google Account ID/ password, this tool will come in handy.

Cons:

• You cannot access this tool directly through the local market or resources.
• Play Store users cannot access this tool.

The Comparison of the 10 FRP Bypass Tools

Bypass FRP Tools	Unique Feature	Price	Cons
Dr.Fone - Screen Unlock	Bypass most Android FRP remotely	$39.95 per year for 1-5 mobile devices	Only available for Samsung/Xiaomi/Readmi/OPPO/Realme/Vivo at present
Samsung Online Removal Service	Huaman service only, solve the problem with the help of staff	$15-$50 per time for 1 device	It takes a long time to wait
FRP/Google Account Bypass and Flashing	Works for Samsung, HTC, MTK, MI, QUALCOMM, SPD, and many more devices	Free	Currently not tested with Android versions 5.1.1 and 6.0.1, and not always functional.
FRP Bypass Solutions	Works with all Android devices such as Moto series, LG, ZTE, HUAWEI, Vodafone, Samsung, Lenovo, HISENSE, XPERIA, etc.	$7	You need to purchase the tool to use all its features
D&G Password Unlocker	Compatible with Windows 7, 8, 10, XP, and Vista	Free	Unavailable for LG devices
Pangu FRP Bypass tool for Remove 2017	Lollipop 5.1, Marshmallow 6.1, Nougat 7.0 and 7.1.2, and Oreo 8.0.	Free	Requires you to use an OTG cable with a pen drive or a computer.
FRP lock Google Verification Bypass Tool Software	Additional protection for Android devices can get bypassed.	Free	A Wi-Fi connection or a micro USB cable is needed
Samsung FRP Helper V.0.2 FRP Removal Tools	With an easy and interactive Guide.	Free	Combination firmware is required to run this software
GSM Flasher ADB Bypass FRP Tool	Works with all OS types	Free	Can also act as a reactivator for lock removers
FRP Bypass APK Download Samsung for Android	Effective on Samsung devices	Free	Play Store users cannot access this tool

The Bottom Line

The article above gives useful information on some of the important tools for the FRP bypass process. The information available is to assist the original users only who have somehow forgotten their user GoogleID/password. We hope that using any of the above methods will definitely resolve your FRP bypass issue with ease. If you also want to bypass the iCloud activation lock, Dr.Fone is of help.

Bypassing Google Account With vnROM Bypass For Realme 12 Pro+ 5G

Encountering the need to bypass a Google account can be crucial nowadays. This is especially true during device resets or when locked out due to forgotten credentials. Such a need also arises when users encounter factory resets , buy a second-hand device, or forget their login details. In such scenarios, specialized tools like vnROM Bypass come into play. They offer solutions to bypass Google’s verification process.

This article will provide a detailed review of vnROM Bypass, exploring its efficacy and usability. Additionally, alternatives to this tool will be examined. The aim is to provide users with a comprehensive understanding towards this tool and guide them to use. Ultimately, we will determine the best options for bypassing Google account security.

Part 1. A Comprehensive Introduction to vnROM Bypass and What It Does?

The vnROM Bypass tool is crafted to bypass Google account verification on Android devices. Its primary utility lies in scenarios where users face an FRP lock after a factory reset or forgotten login credentials. The tool operates through the exploitation of Android OS weaknesses. It empowers users to reclaim entry to their devices without needing the Google account details.

The tool provides a straightforward and user-friendly interface. This makes it relatively easy for users to navigate and perform the necessary steps for bypassing the FRP lock . Moreover, it offers compatibility with a range of Android devices. The app specifically targets those running on Android OS versions 5.0 to 8.1.

How To Download vnROM Bypass

Downloading vnROM FRP Bypass involves obtaining the tool from reputable sources online. The following are the steps you need to follow to download vnROM Bypass:

• Step 1. On your Android device, open a web browser and visit the vnROM official website. Now tap the three lines icon from the top left corner and press “Bypass FRP.”

• Step 2. You will be guided to the vnROM Bypass tool, and by tapping “Download,” the download process begins. Ensure you have enabled installations from unknown sources on your device before moving forward.

• Step 3. After you’ve downloaded the tool, proceed with its installation. Once installed, open the “Settings” app and find the “General Management” option. Now select the “Reset” option and head to the next step.

• Step 4. Following this, choose “Factory Data Reset.” Confirm the choice by hitting the “Reset” button and afterward restart your device and input your Google account information.

Steps To Use vnROM Bypass

Using the vnROM Bypass on your devices turns out to be a simple procedure. Below are the steps for utilizing the vnROM Bypass:

• Step 1. Access vnROM’s official website via your browser and download the APK file onto a USB drive. This APK serves as the primary application for initiating the bypass. Power up the locked phone and follow the on-screen instructions to set up the mobile device. During the setup process, connect the USB drive to your phone using an OTG cable when prompted to verify your account.
• Step 2. Install the vnROM bypass APK from the USB drive onto the Realme 12 Pro+ 5G device. Once the APK is installed, navigate to the Realme 12 Pro+ 5G device’s “Settings” menu and perform a factory reset. Upon completion of the factory reset, the Realme 12 Pro+ 5G device will automatically restart. Proceed to set up your phone without providing your Google account credentials.

Part 2. Some Prominent Limitations of vnROM Bypass

vnROM Bypass offers a solution for bypassing FRP lock on certain Android devices. Yet, it comes with several notable limitations that necessitate exploring alternative options. The following are some of the limitations of vnROM Bypass:

1. Limited Compatibility

vnROM Bypass primarily supports Android versions 5.0 to 8.1 (Lollipop to Oreo). Hence, it fails to function on devices operating on more recent Android versions. Android 9 through 14 users might encounter compatibility issues and inefficacy when utilizing this tool.

2. Security Risks

Using bypass tools like vnROM Bypass can potentially expose devices to security risks. One significant factor contributing to this situation is the absence of an official website for the tool. Furthermore, it has not received updates for quite a while. This makes it a potential security risk for newer Android models.

3. Functional Restrictions

This tool has not received updates for some time, so its proper functionality cannot be guaranteed. It seems primarily compatible with older Android devices running on versions 5 through 8.1. Moreover, serious concerns exist about the tool’s effectiveness, even for older devices.

4. Complexity and Reliability Issues

The bypass process using vnROM Bypass can be complex. For users unfamiliar with such tools, it could lead to potential errors. The reliability of the tool’s effectiveness varies across different devices and firmware versions. This results in inconsistent outcomes.

Part 3. Listing Some Quick APK Alternatives of vnROM Bypass

In situations requiring the bypassing of FRP lock via APK services, several alternatives to vnROM Bypass exist. They offer unique functionalities and capabilities catering to different user preferences. The following notable alternatives provide users with different approaches to bypassing Google account locks:

1. Technocare APK

Technocare APK offers a simplified approach to bypassing Google account verification. This tool specializes in bypassing FRP (Factory Reset Protection) locks. It aids users in regaining access to their devices without the original Google account credentials. Its ease of use and compatibility with many Android devices make it notable.

2. Pangu FRP Bypass APK

Pangu FRP Bypass APK provides an effective solution for bypassing Google account verification. This tool bypasses FRP locks caused by factory resets or forgotten credentials. It offers a straightforward process to bypass the FRP lock. The tool’s compatibility with various Android versions makes it a suitable choice. This app is especially handy for users encountering Google account lock issues.

3. Realterm FRP Bypass APK

Realterm FRP Bypass APK offers an alternative method to bypass Google account verification. It does so by leveraging Realterm software. This tool assists users in overcoming FRP locks and gaining access to their Android devices. Yet, it’s important to note that Realterm FRP Bypass might need more technical know-how. This is the case for successful implementation compared to other alternatives.

4. Wondershare Dr.Fone - Screen Unlock (Android)

Wondershare Dr.Fone distinguishes itself as an extensive and easily navigable utility. Crafted to bypass Google account verification and unlock Android devices, it excels as a user-friendly tool. With its intuitive interface, this software assists users in bypassing various screen locks. These include PIN, pattern, password, and Google account locks. Dr.Fone’s effectiveness lies in its compatibility with various Android devices and OS versions.

This guarantees an increased likelihood of bypassing Google account verification successfully. Furthermore, it bypasses the Android FRP lock without requiring a PIN or Google account. Moreover, it supports well-known Android brands such as Samsung, Huawei, LG, Xiaomi, and others. However, Wondershare Dr.Fone – Screen Unlock does not come as an APK but offers a comprehensive platform.

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Part 4. [Effective Alternative] Wondershare Dr.Fone Making Google Account Bypass Easy

Do you own an Android with version higher than 8.1? Or do you have a specific Android brand which cannot be bypassed by vnROM Bypass? At such a stage, you might feel stuck with the need to bypass your Google account. While there seems to be no way, Dr.Fone - Screen Unlock (Android) emerges as the perfect remedy in such a situation. This intuitive toolkit provides a comprehensive system of bypassing FRP lock.

With its diversified OS support, it offers better functionality than tools like vnROM Bypass. Along with that, you can also find dedicated support for a huge variety of Android brands. This provides versatility in bypassing Google FRP (Factory Reset Protection) locks. Its intuitive interface makes it accessible even to users with limited technical expertise.

Dr.Fone - Screen Unlock (Android)

The Best UnlockJunky Alternative to Bypass FRP and Solve Your Screen Locks

• Remove all Android screen locks (PIN/pattern/fingerprints/face ID) in minutes.
• Bypass Android FRP lock without a PIN or Google account.
• Everyone can handle the lock screen without any tech knowledge.
• Provide specific removal solutions to promise good success rate.

4,008,669 people have downloaded it

Step-by-Step Guide To Bypass Google FRP Account in Dr.Fone

Dr.Fone makes bypassing Google FRP lock a breeze and effortless process. Here are the detailed steps you need to follow to complete this procedure:

How To Bypass FRP on Samsung Devices?

• Step 1. Samsung Device Connection and Google FRP Lock Removal Setup

To begin, initiate Wondershare Dr.Fone on your computer and connect the Samsung device. Next, navigate to “Screen Unlock” in “Toolbox”, and on the next screen, opt for “Android”. Select “Remove Google FRP Lock” on the following screen. Afterward, select “Samsung” and proceed by clicking the “Start” button.

• Step 2. OS Version Selection and Hidden Menu Access

Choose the Android OS version on your Samsung device. If you want to use the quickest way to remove Google Lock, opt for the “All Android versions (One-Click Removal)” option. Now, click “Start”, locate and tap the “Emergency Call” button on your Android device. Then input #0# to access a hidden menu and click “Next”.

• Step 3. Authorization and FRP Lock Removal Confirmation

Next, an activation prompt for USB debugging will appear on your Android screen. Upon allowing this on your Samsung device, click “Authorized.” Subsequently, the following screen on your computer will indicate the removal of the FRP lock from your Android device. A prompt window will confirm completion once the FRP lock removal is successful. Click “Done” to conclude the process.

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How To Bypass FRP on Xiaomi/Redmi/OPPO/RealMe/Vivo Devices?

Dr.Fone got you covered if you use a device other than a Samsung device. You can follow these steps to bypass FRP lock on Xiaomi/Redmi/OPPO/RealMe/Vivo Devices:

• Step 1: Unlocking FRP on Android Devices Using Wondershare Dr.Fone

Open Wondershare Dr.Fone on your computer, navigate to the Toolbox and click Screen Unlock. To bypass the FRP lock, opt for the Android option once the screen appears. Then, choose ‘Remove Google FRP Lock’ from the provided options. Next, select your specific Android phone brand from the options displayed on the screen.

• Step 2: FRP Lock Removal Initialization

Upon selecting your device brand, Dr.Fone initiates the download of the necessary driver. Once downloaded, turn off your device and connect it to the computer. While connecting, press the Volume Up and Down buttons for approximately 3 seconds. The FRP lock removal process will commence and may take a few minutes. Once the lock is removed, simply tap “Done” to finalize the process.

Conclusion

In summary, this article explored bypassing Google account verification on Android devices. We explored vnROM Bypass, highlighting its functionalities and limitations. Additionally, we presented various APK alternatives, emphasizing the need for a more effective solution. Wondershare Dr.Fone - Screen Unlock (Android) emerged as a standout option for its support for all Android versions and user-friendly interface.

Remove the Lock Screen Fingerprint Of Your Realme 12 Pro+ 5G

Users of Android phones can benefit from data and file protection tools like passwords, patterns, and PINs. But there are also some significant disadvantages, for example:

• Someone may have repeatedly entered the wrong password to access your phone.
• You may have forgotten the PIN on your device, pattern, or PIN.
• The lock screen fingerprint can also malfunction if there are repeated tries from an unauthorized finger.

If you use a wrong password or a fingerprint unlock, it can permanently lock your Android device.

We can use many practical methods to remove the Android phone lock screen fingerprint. For example:

According to you, the most typical or initial option must be factory reset. However, when you try the factory reset method, you will lose all data on your phone. So, can you unlock an Android phone without a factory reset? Yes, we will tell you how to unlock your phone without fingerprint and resetting your Android phone.

Follow these methods to bypass the fingerprint lock without resetting the phone. It will save you from losing your data. All our methods are very easy and safe.

Useful Methods to Bypass Fingerprint Lock

1. Restart your Phone

If your fingerprint is not working or the Realme 12 Pro+ 5G device prompts you with an error in the fingerprint functioning, possibly the fingerprint reader is not responding, and the Realme 12 Pro+ 5G device needs to restart to get rid of this error.

When a device restarts, the fingerprint functionality is restored after entering the Realme 12 Pro+ 5G device pattern, password, or PIN. This is the simplest method to reset your fingerprint hardware.

2. Remove your phone battery

Old android phones have removable batteries. If you can remove your phone battery, remove it and then put it back. Now turn on your phone. Doing so can help solve the fingerprint lock issue if there are bugs or system errors.

3. Dr.Fone - Screen Unlock

On Android handsets, you can attempt Dr.Fone to remove the fingerprint without professional skills. It allows you to delete the password, PIN, pattern, and fingerprint from an Android phone.

Step 1: Connect your Android device.

Open Dr.Fone on your PC, then among all the tools, choose “Screen Unlock.”

Step 2: Select a device type.

We are in this part to provide you with two ways to unlock practically any Android handset, including those made by Samsung, Huawei, OPPO, Vivo, Lenovo, LG, and others. It’s crucial to choose the right device brand to unlock the lock because the recovery modes for various phone models vary. The list contains every supported device model.

Here you will have some brands to choose from, don’t make it wrong.

Step 3: Put your device into Recovery Mode.

You will learn how to put your device into Recovery Mode; it’s important to do as instructions, although this part may look a little strange. And there are 3 different Samsung Recovery Modes as examples.

(Get into Recovery Mode in Samsung phone with Bixby)

(Get into Recovery Mode in Samsung phone without Bixby)

(Get into Recovery Mode in Samsung phone with the Home button)

Step 4: Instructions to Wipe Cache Partition

In this part, it is the final but crucial step to unlock your device; if you click any wrong button, your phone may not work anymore.

OK, you already passed the unlock process; locks like pattern, password, or fingerprint disappear!

4. Hard Reset your Device

Users of Android smartphones and tablets can troubleshoot various issues with their devices using a feature known as Android Recovery Mode. For example, it might be helpful if you discover that your device is functioning strangely. Recovery Mode Android technically refers to a unique bootable partition with a recovery application installed inside it.

However, users can also use it to reset the android password if it is forgotten. This password also includes fingerprint locks. The instructions for resetting android devices through recovery mode differ for every android device.

5. Google Find My Device

As you are likely aware, every Android device is connected to a Google account. As a result, if you’d like, you may also use it to unlock Android. You’ll need to know your Google account login information for this. When you’re ready, use these instructions to find out how to unlock a phone password.

1. Login using your Google credentials by going to the official Google Find My Device website.
2. You will see the gadgets connected to your Google account as you enter the interface and a map of where they are.
3. To wipe the Realme 12 Pro+ 5G device, click the ERASE DEVICE option on the left side panel. You will then be required for your password.
4. Once more, select “Erase.” This will reset the Realme 12 Pro+ 5G device and get rid of the dysfunctional fingerprint lock.

6. Seek Help from Local Dealers

It might be a complicated case if you cannot reset your lock screen fingerprint through the methods described above. In this situation, you need to visit your nearest mobile technician, who can help you restore your device.

Why does not Fingerprint Work

1. Fingerprint Hardware Module Problems

The fingerprint module should be clean, just like a clean finger is. Unfortunately, the module would collect liquid from your fingers, especially if you had used a moisturizer earlier, making it difficult for the sensor to read your fingers accurately.

Please inspect the fingerprint module for any fluids or debris and clean it with a dry cloth to resolve this. If the dirt is on the module, clean it with wipes or a moist cloth wet with water.

2. Software Update

Another software-related issue that may occur because “ fingerprint sensor not working” issue is a software defect. Try checking if you have a pending update on your device and install it. Moreover, if the problem started after a system update, you may wait for a new update to fix the problem or go back to the previous update.

To install an update, open the Settings app, tap on ‘System,’ pick ‘System Update,’ and download and install any pending update.

3. Clean your Screen

If you have a device with under-display fingerprint scanner, you might need to clean the screen properly before using the fingerprint. In some cases, screen protectors also interfere with fingerprint functioning.

Conclusion

Any method can solve the problems of using your device with your Android handset. The best thing about these solutions is that you don’t need difficult professional skills to complete the tasks. Dr.Fone-Screen Unlock is the easiest way to help your device if you have a password or fingerprint problem.